Summary
My passion lies in combining technology, business, and social impact, and have experience with that from different angles, from securing people online, detecting antisocial behavior, creating content to promoting inclusion.
I have a proven track record of successfully launching new initiatives, consumer products, and leading high-performing, multi-cultural teams in both the private and public sector.
Using the skills in my pocket such as Data-informed decision making, Analytics, AI, Experimentation, Research, Product and Project Management, and Event organisation, I drive forward with my mission to support people/communities/companies to actualize their potential #actualize.
Along the journey, I share my experiences and provide data related services. Read more -> myriammunezero.com
Key Skills
– Data & Analytics & Visualisation (Python, R, AWS, SQL, Tableau, PowerBI, WEKA, Excel)
– AI (Prompt Engineering, ML)
– Databases design, querying and implementation (MySQL, SQL, Redshift)
– Usability testing (Think aloud protocol, A/B testing, Figma)
– Product & Project Management
– Stakeholder collaboration and Partnership cultivation
– Strategic marketing and content development
– NGO and Startup ecosystem engagement and event coordination
– Supervision and coaching of cross-cultural teams and individuals
– Entrepreneurship and Fundraising
– Public speaking
Professional Experience
Product Manager – F-Secure – Jan 2023 – till present
– Driving AI innovation and new product development.
– Served as the product lead for the next generational UX Experience Model, leading our team to increase our customer satisfaction of our cybersecurity app from under 3 to above 4 in both Google and Apple stores.
Data & Analytics Manager – F-Secure – Aug 2018 – Dec 2023
– As a Data & Analytics Manager, I added significant fellow-power to F-secure’s data-driven goal of reaching ever higher active users. I focused on a combination of creating and maintaining higher visibility data measures for F-secure’s existing business, identifying and interpreting data correlations that lead to improved customer journey metrics and advice, and developing models and researches in data analytics to advance the understanding and ability to predict churn and propensity to buy.
Chairperson – Think Africa ry – Jan 2018 – March 2023
– Think Africa ry is a non-profit organisation that empowers the African diaspora and enhances collaboration between Finland and African countries. As the Chairperson, I spearheaded fundraising efforts that saw Think Africa go from 0€ in the year I joined to over 500K in my time. – Launched over programmes across themes such as employment, entrepreneurship, art and culture. – Built a brand that attracted a multicultural membership and partners. – Have supervised and coached over 30 young professionals in several fields, from thesis, internships
Researcher – University of Helsinki – Dec 2014 – Oct 2018
– Within the Immersive Automation project, my colleagues and I developed novel approaches in automatic news generation. First prototype, developed mostly with python, is available here. We first imported structured data, analysed it, then using rule-based and natural language generation approaches, we produced news articles. More details about the approaches can found here and here.
– During the Need for Speed project, I effectively supported development teams in medium and large companies to perform systematic continuous experimentation, a lean-development strategy, that lead to the release of the most valuable product feature. In addition, utilized data and text analysis methods to help a hybrid open source company identify potential new customers from forum data. More information about this work can be found here and here.
Project Coordinator – University of Eastern Finland / University of Eldoret (Kenya) – Jan 2014 – Dec 2015
– Designed courses and provided training to a dozen university lecturers on strategies for effectively providing courses online.
– Managed and defined requirements of two student-lead mobile application development projects from start to completion. This lead to two practical apps, one for teaching young students on the importance of forests and one that helped farmers asses the value of their products and know when best to sell.
– Successfully coordinated project activities and resolved problems among the multicultural project members who were located in two different continents.
Junior Researcher – University of Eastern Finland – Jan 2010 – Dec 2013
– Conducted quantitative and qualitative data collection and analysis. Designed and developed machine learning models for the automatic detection of emotions, sentiments, and antisocial behavior in text.
– Contributed several novel conference and journal publications to the research community in the field of Natural Language Processing. This lead to the development of a competitive product and considerable increase in customers.
Consultant – Liilak Oy – Oct – Nov 2013
– Successfully supported the identification of gaps and benchmarks in the field of sentiment analysis. This lead to the development of a competitive product.
Development Projects
Improving Forestry Education in Kenya Project – University of Eldoret, Kenya – (2014-2015)
– Ensured that ICT methods were integrated and effectively used in forestry education at University of Eldoret. This included the setup and design of Online courses and development of mobile application to support learning of forestry content in a fun way and help farmers assess their inventory and decision making in when to sell.
ICT4D Consortium: Edulink, Alanga Project – University of Winneba, Ghana – (2010)
– Researched on building capacities to produce and use ICTs for development purposes and thought intensive ICT courses.
ICT for Community Development field work – Iringa University College, Tumaini university, Tanzania – (2008)
– Explored and analyzed the local ICT needs by conducting field trips to villages and businesses.
Education
PhD in Computer ScienceUniversity of Eastern Finland 2017 |
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Major: Natural Language Processing, text mining, sentiment and emotion analysis, machine learning Research Topic: Leveraging emotion and word-based features for antisocial behavior detection in user generated content |
MSc in Computer ScienceUniversity of Eastern Finland 2009 |
Major: Computer Science, other subjects: Advanced collaboration for Innovation, creative problem management, Biometrics, Stochastic processes Topic of Master Thesis: Interactive multimedia in museums: A usability study with elderly as users |
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BSc in Computer ScienceUniversity of Eastern Finland 2007 |
Majors: Computer Science and Mathematics Awards: Chancellor and Vice-Chancellor award for best final year student. |
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Entrepreneurship: Started and ran a catering proprietorship business focused on serving African food in Web development, design Educational technology Writing short stories, blogs Travelling Arts & Crafts Learning something new, e.g. playing an instrument |
English: Fluent Finnish, Swahili: Intermediate French, German: Beginner Kinyarwanda: Native |